Terms and Conditions
All orders are subject to acceptance in accordance with LOGOS ON procedures.
All Orders must be paid for before goods are dispatched or collected, in line with company procedures.
Either party can terminate standard orders at any time.
Special Orders cannot be cancelled.
All details will be kept confidential .
All goods remain the property of LOGOS ON until such time as full payment has been received.
Our promise is a guideline, which LOGOS ON will try to adhere to - it is not a guarantee.
For valid claims, please notify non - delivery within seven days from invoice date.
For valid claims, please notify any damage or shortage within 48 hours of release of goods.
Home DeliveryCost for delivery is £2.99 by Royal Mail - unsigned to UK addresses for all orders. Order is not insured by LOGOS ON.
Courier Delivery is £6.99 - requires signature to UK addresses for all orders. Order is insured by LOGOS ON.
Most of our orders are for stock items are and sent within 1 to 2 days although at our busy times of the year orders can take up to 14 days to be processed.
Orders delivered by our courier service will require a signature on delivery, if you might not be at home please advise an alternative delivery address such as a neighbour when placing your order.
If the courier is not able to deliver they will leave a calling card which you can call to re-arrange delivery at a time suitable to you.
You will receive a confirmation email or text once you place your order and another email or text once your order has been dispatched.
Unsuitable or defective items may be returned for refund or exchange provided they are received within fourteen days of collection or delivery.
These items must be in brand new, unused condition, in original packaging and accompanied BY RECEIPT and Reason for Return.
We recommend that that returned items are sent using an insured delivery service for your own protection.
The address for the returns is – LOGOS ON Block 4 Unit 1, Threave Court, Castlehill Industrial Estate, CARLUKE ML8 5UF.
A re-delivery charge at our standard rates will apply to all items returned for exchange. Defective products will be replaced without a further delivery charge.